zelanarion

Introduction

zelanarion operates from 172 Peel St, North Tamworth NSW 2340, Australia, and we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our flexible budgeting services. We comply with the Australian Privacy Principles under the Privacy Act 1988.

By using our services, you consent to the practices described in this policy. We may update this document from time to time, and we'll notify you of significant changes through our website or direct communication.

Information We Collect

Personal Information

When you register for our budgeting platform, we collect information that helps us provide personalized financial guidance. This includes your name, email address, phone number, and basic demographic information.

Full name and contact details
Date of birth and residential address
Employment status and income information
Financial goals and budgeting preferences

Financial Data

Our flexible budgeting tools require access to certain financial information to create meaningful insights. We only collect what's necessary for our services to function effectively.

Data Type	Purpose	Retention Period
Transaction Categories	Budget allocation and spending analysis	5 years or until account closure
Income Sources	Budget planning and goal setting	5 years or until account closure
Spending Patterns	Personalized recommendations	3 years after last activity

Technical Information

We automatically collect certain technical data to ensure our platform runs smoothly and securely. This helps us identify potential issues and improve your experience.

IP address and browser information
Device type and operating system
Usage patterns and feature preferences
Login timestamps and security logs

How We Use Your Information

Your information helps us deliver the flexible budgeting experience you expect. We use your data thoughtfully and only for legitimate business purposes that benefit your financial planning journey.

We never sell your personal information to third parties. Your financial data stays within our secure systems and is only shared with your explicit consent or as required by law.

Creating and maintaining your personalized budget dashboard
Generating spending insights and financial recommendations
Sending important updates about your account or our services
Providing customer support and technical assistance
Improving our platform based on user feedback and usage patterns
Complying with legal obligations and preventing fraudulent activity

Data Sharing and Disclosure

We limit data sharing to essential business operations and trusted partners who help us deliver our services. Any third party that accesses your information must meet our strict privacy and security standards.

Service Providers

We work with carefully selected companies that provide technical infrastructure, payment processing, and customer support services. These partners can only access information necessary for their specific functions.

Legal Requirements

We may disclose your information when required by Australian law, court orders, or regulatory authorities. This includes compliance with anti-money laundering requirements and financial reporting obligations.

Business Transfers

If zelanarion is acquired or merged with another company, your information may be transferred as part of that transaction. We'll notify you beforehand and ensure your privacy rights remain protected.

Your Privacy Rights

Under Australian privacy law, you have several important rights regarding your personal information. We've made it easy to exercise these rights through your account settings or by contacting our support team.

Access: Request a copy of all personal information we hold about you
Correction: Update or fix any incorrect information in your profile
Deletion: Request removal of your account and associated data
Portability: Download your data in a commonly used format
Restriction: Limit how we process your information for specific purposes
Objection: Opt out of certain data processing activities

To exercise any of these rights, log into your zelanarion account and visit the Privacy Settings section, or email us at contact@zelanarion.com with your request and account details.

Data Security

Protecting your financial information is our top priority. We use industry-standard security measures and regularly update our systems to defend against evolving threats.

Technical Safeguards

256-bit SSL encryption for all data transmission
Multi-factor authentication for account access
Regular security audits and penetration testing
Automated threat detection and response systems

Physical Security

Our servers are housed in certified data centers with 24/7 monitoring, biometric access controls, and environmental protection systems. Only authorized personnel can access these facilities.

Staff Training

All zelanarion employees undergo comprehensive privacy and security training. We maintain strict internal policies about data access and regularly review these procedures.

International Data Transfers

While zelanarion operates from Australia, some of our technical infrastructure and service providers may be located overseas. We ensure any international data transfers meet Australian privacy standards.

When your information is processed outside Australia, we use contractual safeguards and work only with countries that provide adequate privacy protection. You'll be notified if we change our data processing locations.

Data Retention

We keep your information only as long as necessary to provide our services and comply with legal requirements. Different types of data have different retention periods based on their purpose and regulatory obligations.

After you close your account, we'll delete most personal information within 90 days. However, we may retain some records for up to seven years to meet Australian financial services regulations.

Cookies and Tracking

Our website uses cookies to remember your preferences and improve your browsing experience. You can control cookie settings through your browser, though some features may not work properly if cookies are disabled.

We don't use third-party advertising cookies or sell your browsing data to marketing companies. Our analytics help us understand how people use our platform so we can make improvements.

Privacy Policy